Mon-Sat : 09:30 - 17:30
Sun : 10:30 - 16:30
Our contact details
Name: CHF Retail Ltd
Address: Reading Bedding 1014 Cressingham Road, Reading, Berkshire, RG2 7JE
Phone Number: 01189 861212
E-mail: [email protected]
What type of information we have
We currently collect and process the following information:
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Reading Bedding 10-14 Cressingham Road, Reading, Berkshire, RG2 7JE
Tel: 01189 861212 Email: [email protected]
We use the information that you have given us in order to mange your order.
We may share this information with our suppliers and delivery partners.
How we store your information
Your information is securely stored on our CRM system.
We keep all your order information for 10 years. We will then dispose your information by deleting it from our CRM.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Reading Bedding 10-14 Cressingham Road, Reading, Berkshire, RG2 7JE Tel: 01189 861212 Email: [email protected] if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 111
We do not store credit card details.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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